Leonard Cohen - 10-03-2017 :
We have been Hot Springs spa owners since 1989. The first unit was bought in Jacksonville where we lived then. In 2001 we moved to Gainesville and immediately bought a new tub nearby. In 2015 we replaced that tub from a local dealer with a newer version Hot Springs tub. Problems developed with the unit, and frustratingly we were unable to get help locally. We were at a loss about what to do. The manufacturer, Watkins Mfg., was quite helpful. We worked with the very capable Marianne Walters from Watkins, who contacted Tony of Spas, Etc. in Jacksonville. Tony volunteered their help. Anthony came to Gainesville twice to try to "rescue" our tub. Eventually Watkins replaced the unit and sent Anthony and his helper (yet another Tony) to install it. Spas, Etc. never complained about the distances travelled or about other inconveniences. They were professional and competent which was a welcome relief to us. They were dedicated to getting the mission accomplished and patiently gave us detailed instructions about operating and caring for the new tub. We have loved for years the tubs Watkins manufactures, and consider our experience with Spas, Etc. to be one of our best! We recommend the company without reservation.
Claudine O. - 08-24-2017 :
We purchased an Envoy Spa from Spas, Etc. in Orange Park, FL. From the beginning, Tony was incredibly helpful. He helped us pick the spa that was best for our family and was so informative on features, maintenance, construction - every aspect. He was incredibly professionally and wonderful to work with. The spa was ready and delivered within the time frame we were given. Anthony delivered our spa and was wonderful! We had a couple issues with the installation and he was polite, never got discouraged and was always professional. We've been through a couple remodel jobs lately and every single one of them has had huge issues - but not this! I would highly recommend Spas, Etc. of Orange Park. We've had our spa for a few weeks now and we love it! I would say we use it almost every night, and our kids use it every night. My son had a slight football injury and got in the spa when he came home and the next morning he was already feeling much better. Very, very happy with our purchase. Thank you, Tony and Anthony for making this a wonderful experience!
Charlie A - 03-01-2015 :
AWESOME! My wife and I just purchased the Vanguard model and are very pleased with our decision. Great for hydro-therapy or relaxation. Tony made the process easy and enjoyable. Strongly recommend Spa etc.
Tom Destafney - 01-29-2015 :
We just bought a Jetsetter from Spas etc. Great job by Tony selling us on it, and by Anthony in delivery and installation. The Motojet is incredible. I am a 60 year old with daily neck pain, the motojet has eliminated it. I am quickly becoming a hot tub addict! Thanks Anthony and Tony! PS. The Jettsetter sits 3 very comfortably. We are loving this thing. OVERALL SCORE: So far, we give the entire experience an A+.
Jim C - 09-18-2014 :
A+++ on service and professionalism. We purchased an outdoor kitchen after months of design changes. Tony was so patient and helpful during the entire process. No pressure at all. He has been a great help even after installation. I will be back when we add to the project. Thank you so much!!!