Proudly serving Hot Spring Spas for 40 years in Jacksonville, FL!

Water Care Instructions



After each use:

Put 1/2 of a Tsp of chlorine into the filter compartment. Close the cover, lock it down and press the CLEAN button on the control panel. The spa will run itself for 10 minutes and shut off.


  • Check the PH level in the spa. Keeping the PH level “between” 7.4-8.0 is VERY important. If the level of the PH is below 7.4, add 4 to 6 oz of baking soda into the filter compartment and run the jets for 30 minutes. If the PH isn’t cared for it will start to damage the internal parts of the spa. If damage is caused from the PH being to low it WILL NOT be covered under warranty.
  • Check the breakers; Doing this will insure that some type of electrical surge will not reach the spa.
  • Clean the filters. Take the filters out of the spa, rinse with a garden hose up and down the fins to clean any dirt or debris that might be in the filters.

Every 4 months:

  • Replace the AG Plus Continuous Silver Ion Purifier.
  • Drain and refill the spa. Before you drain the spa, make sure that the breakers are turned off (220V models) or it is unplugged (110V models).
  • Once the spa has been refilled, shock the new water with 3 Tblsp of chlorine. When shocking the new water, make sure the cover is left completely open, if not the amount of gas from that large amount of chlorine will burn or blister the inside cover. Run the spa for 30 minutes with all the jets and fountain (if so equipped) on so there is no still water in the spa.

Cover Care:Use a 50/50 mixture of Murphy’s Oil Soap and water. Wipe down the cover with that mixture and it will condition and waterproof the cover, helping it last longer.

Steps:Use a clear oil base sealer on the steps, like you would on a wood deck. It will help them last longer and prevent the stain from bleeding from the steps onto your deck or patio.

If your have any questions about your new HotSpring Spa, feel free to call us at
904-276-5377. We will be glad to answer any questions that you have.

For Spa’s 2003 And Older

New spa water should start off with a chlorine level of about 10 p.p.m. (parts per million). This can be read on the test kit as a brownish color. Disregard the word “ideal” on the test kit at all times. To achieve the chlorine level of 10 p.p.m. add about 3 tablespoons of Dichloro granulated chlorine to 300 gallons of water. Chlorine should be added to the filter compartment only with the jet pump running until chlorine has dissolved.
No more chlorine should be added until the test kit shows the chlorine level has been reduced to 3 p.p.m. “free chlorine.” “Free chlorine” is defined as that amount of chlorine left after all bacteria have been destroyed. It takes from 4 to 12 hours for the bacteria to be destroyed.
The simplest way to control the chlorine from this point on is to add about 1 teaspoon full of Dichloro granulated chlorine per person, immediately after each use. A little too much is better than not enough.
It would be helpful to test your spa water each time you use your spa for the first 5 to 6 uses. If the amount of free chlorine is at 3p.p.m. each time you test, then the amount of chlorine you added at your last use was exactly right. If the level is low, you didn’t put in enough, and if the level is high you put in too much. Small fluctuations are normal and should not cause a problem.
Usually after about a week the amount of chlorine you add per person has become routine, and testing weekly will be all that is necessary.
When testing the water you should also test the PH level as well as the chlorine level. PH should be maintained anywhere “between” 7.4 to 8.0 on the test kit. Disregard at all times the word “ideal” printed on the test kit.
The PH will be gradually lowered with the addition of Dichloro chlorine. NEVER add acid to your spa. The PH can be raised by the addition of ordinary baking soda, as in “Arm & Hammer.” 8oz to 16oz of baking soda added to 300 gallons of water will raise the PH from 7.2 to about 8.0 on your test kit. These are the only two chemicals necessary for good spa water.

While there may be many ways to sanitize your spa, we feel this way is the simplest, most effective, and least expensive in all but the most unusual circumstances.


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